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ADVANTAGES FOR THE USER
- It takes little effort, you don't have to talk to anyone nor call a show-room, wait on line or respect office hours, because the system is always active.
- You don't have to make an appontment, the message arrives and stays in the system's memory until it's deletede, even for months or years.
- An SMS can be written anywhere, above all if you are out and about and don't know where to obtain the desired information (for example relative to a product displayed on a poster).
- An SMS doesn't take up space like a brochure does, you don't lose it and it can be delivered and received in real time, given that nowadays hardly anyone goes out without their mobile telephone
ADVANTAGES FOR THE COMPANY
- It costs less than a Free-Phone number and doesn't requie you to go anywhere or toh ave a computer, nor is it even necessary to have a web page.
- It's not a 'hit-and-run' kind of contact method, the number of the mobile phone stays in the database to which the request was sent.
- It doesn't require anyone to be constantly there and available at the end of a telephone line.
- You can measure the distribution of the requests coming in from the territory and therefore identify the zones in which the use of the service is greater, least great etc.
- It's a channel of communication with clients or potential clients and can be exploited for providing contact leads.
- The database can be monitored and managed via an ID and password access from any computer connected to the internet at any time. |